Sometimes an update can fail. which can be a frustrating thing, but do not get discouraged! Let us get you fully updated!
First, please make sure that you have enough battery in your phone and that your SOUNDBOKS battery is also well charged.
Trouble upgrading to 1.4.6 or 2.0 ?
If you’re still able to connect to your SOUNDBOKS, we invite you to try re-upgrading a second time, otherwise please contact us at info@soundboks.com with a screenshot showing the error message or the step where you're blocked, providing us with details of your issue.
Trouble upgrading after the 2.0 version ?
May be that you're experiencing an interrupted upgrade. This may be caused by an unstable bluetooth connection while downloading the upgrade.
We advise you to forget the SOUNDBOKS in your native bluetooth settings on your phone, then reconnect it, and try again to upgrade.
If the problem persists, please contact us at info@soundboks.com with a screenshot showing the error message or the step where you're blocked, providing us with details of your issue.
To know more about the last Firmware, check out our article: FIRMWARE CHANGELOG for 2.1.2
2024-05-01 10:45:59 UTC