SPEAKER // Is your SOUNDBOKS not turning on?

Sometimes even the mighty SOUNDBOKS stops working! We know, crazy right?
But don't you worry! We'll get your SOUNDBOKS back up and running in no time!

Could the issue be related to your BATTERYBOKS or Charger? Here's our article on troubleshooting your BATTERYBOKS.

If the article didn't help, hit us up on [e-mail] with your order information, a short description of how the error occurred, and a video of the following:

1. Press the button on the battery and show us the LED indication on the battery
2. Take the battery out of your SOUNDBOKS. Plug your charger into the wall socket, plug the end of the charger into the DC input in the battery tray. Turn ON the SOUNDBOKS and show us what happens on the control panel.
3. Plug the battery into the battery tray of the SOUNDBOKS. Turn ON the SOUNDBOKS and show us what happens on the control panel.
4. Plug the charger into the battery and push the rubber button on top of the battery when connected.

Once we have received your mail, we'll be able to tell you what the problem is and propose you the best solution.