Bluetooth problems can occur due to a number of different reasons. So before you contact our lovely support team, you can read this article and maybe solve the problem by yourself!
For the bluetooth to work correctly make sure that you're:
- Within a close proximity of the speaker.
- Have a clear line of sight between the speaker and the phone.
If you still can't get a stable bluetooth connection, try turning the bluetooth on/off and "forget" the speaker under your settings.
You can also press the BOND button on the back of the speaker 6 times quickly. This might also help!
If you're still experiencing problems, contact us at firstname.lastname@example.org with a detailed description, or video, of the problem and your order number! Then we'll get back to you as soon as possible, and help you solve your problem in no time!
Last updated: 2021-11-16 23:18:01 UTC