All of the products on our European webshop are sold with taxes included. All of the products on our United Kingdom and Norwegian webshops are sold with MVA/VAT and toll included.
No import duties shall be paid but extra handling or administration fees can be applied by local authorities. Should local laws change, SOUNDBOKS is not responsible for the cost of the import duties.
Be aware that due to issues with VAT within Switzerland, we haven't been able to find a cost-efficient solution when buying on our website. We cannot deduct the VAT for orders going to Switzerland, which will result in paying VAT twice. At our website and when the package enters the country.
SOUNDBOKS has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary from country to country and state to state.
If you are unsure of the extra costs, it would be advisable to contact your local taxation authority.
If you decide to return your SOUNDBOKS, our support team will assist you through the whole process. Please note that you have to cover the delivery costs upon return of the item. Sadly, the delivery costs are not refundable.
If you are located within one of the countries that have additional VAT or duties, we’ll assist you getting your refund from customs. This requires documentation from us on the return of the item, and confirmed delivery provided by the chosen shipping company.
Feel free to contact us on info@SOUNDBOKS.com for more help and information on your tax refund.
Last updated: 2021-04-28 09:36:43 UTC