Unfortunately, you cannot do a DIY fix on your SOUNDBOKS 1 or 2.
When experiencing issue and/or concerns with any SOUNDBOKS products, you'll need to contact our support in regards to the issue you are experiencing.
Any attempt to repair the SOUNDBOKS yourself without the consent of a SOUNDBOKS employee will void your warranty. This will also apply if the product is repaired by anyone outside of the company. - In these cases, the SOUNDBOKS products will no longer be covered by the warranty that we provide for the original purchaser of the products.