The SOUNDBOKS is made to withstand extreme conditions and damage that would take out your average Bluetooth speaker, but sometimes problems can occur, and if this is the case then we're here to help you out! For any kind of problems with your SOUNDBOKS (e.g. bends from the shipment or missing parts), please send an email to firstname.lastname@example.org and we will make sure to get back to you as soon as possible.
To speed up this process please record a video that shows the problem and attach this along with a detailed description of your issue. This way we will be able to process your request much faster and you will be able to throw parties again in no time.