In order for us to proceed with the refund as soon as possible, please send an email to firstname.lastname@example.org where our team will guide you through the process.
Refunds are usually processed within 7-10 days. The money may not show up until your credit card's next monthly billing cycle. You will receive an e-mail when this transaction has taken place. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from SOUNDBOKS. Returns, refunds, and store credits may be made at the discretion of SOUNDBOKS.
You will be responsible for covering the shipping costs upon return of your item. Sadly, the shipping costs are non-refundable.