RETURN AND REFUND POLICY

CAREFULLY READ OUR FULL RETURN POLICY HERE.

SOUNDBOKS offers a 30-day return policy on the SOUNDBOKS 2 and the New SOUNDBOKS for all European customers. (Be aware that non-EU countries (NO, Switzerland, UK) will be responsible for the return shipping cost.) 

SOUNDBOKS offers a 30-day return policy on the SOUNDBOKS 2 and 100-day return policy on the New SOUNDBOKS for all North American customers.

To request a refund, please contact the Community Team at [e-mail]. 

We need to inform you that, in order to get a refund from SOUNDBOKS, the product needs to have been bought directly from us. If you have bought the item through a SOUNDBOKS distributor such as Hifi-Klubben, Amazon or any other retailer, please contact them directly to request a refund.

Refunds are usually processed within 7-10 days. The money may not show up until your credit card's next monthly billing cycle.