There are several potential reasons for this:
- We might not accept your card. We accept debit or credit cards associated with Visa, MasterCard, or American Express.
- You may be on the wrong landing-page depending on your location. At the top of our website you'll be able to change the location between Europe and USA/CAN.
- Your credit limit might not be high enough. Some credit cards have a limit which is lower than the price of a SOUNDBOKS.
- If you are using a prepaid card, make sure that the card has a value of at least 1 €/$ more than the cost of the order.
If none of these helped solve your problem, please contact our Community Team at [email protected] and we'll help you find a solution.