We follow local tax regulations on our North American webshop. SOUNDBOKS has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary from country to country and state to state.
No import duties shall be paid but extra handling or administration fees can be applied by local authorities. Should local laws change, SOUNDBOKS is not responsible for the cost of the import duties. There may also be additional import duties and/or local taxes for Canada. These costs will be subject to the tax administration of the customer’s province. The additional costs are the responsibility of the customer.
If you are unsure of the extra costs, it would be advisable to contact your local taxation authority.
If you decide to return your SOUNDBOKS, our support team will assist you through the whole process.
SOUNDBOKS offers a 30-day free return policy on the SOUNDBOKS 2 and 100-day free return policy on the New SOUNDBOKS for all North American customers.
To request a refund, please contact the Community Team at info@SOUNDBOKS.com.
If you are located within one of the countries that have additional income taxes or duties, we’ll assist you getting your refund from customs. This requires documentation from us on the return of the item, and confirmed delivery provided by the chosen shipping company.
Feel free to contact us on info@SOUNDBOKS.com for more help and information on your tax refund.
Last updated: 2021-07-16 09:38:17 UTC