If you are experiencing sound problems with your SOUNDBOKS, you can do the following things to fix it:
- Check if the problem occurs only with Bluetooth or also when using the AUX cable
- Check if it sounds the same when using the batteries and the charger cable
- Try to use a different device (phone, tablet or laptop)
- Try a different music platform (i.e. YouTube, Spotify, Apple Music, SoundCloud, etc.)
If none of the above helps and the problem still occurs, please contact us. Please try to be as detailed in your problem description as possible.