If you are experiencing sound problems with your SOUNDBOKS, then you can try and do the following things to diagnose it:
- Check if the problem occurs only with Bluetooth or also when using the AUX cable
- Check if it sounds the same when using the batteries and the charger cable
- Try to use a different device (phone, tablet or laptop)
- Try a different music platform (i.e. YouTube, Spotify, Apple Music, SoundCloud, etc.)
If none of the above helps and the problem still occurs, please contact us on email@example.com. Please try to be as detailed in your problem description as possible.