The Bluetooth module is ON when the SOUNDBOKS is ON. If you have trouble connecting a Bluetooth device to your SOUNDBOKS, please make sure that you are within range and your device is Bluetooth 3.0 capable.
In some cases, it's necessary to reset the Bluetooth settings to make the SOUNDBOKS and the chosen device (Phone, Computer etc.) connect to each other.
The Bluetooth connection can stay stable at a distance of up to 20 meters with free line-of-sight (no objects blocking the connection). If objects or people are blocking the line-of-sight, the Bluetooth stability distance may be less than 10 meters.
If you have issues, you can contact us at [email protected] to get further help.